Privacy Policy
At EpicAura Productions, we value your privacy and are committed to safeguarding your personal and project-related information. This Privacy Policy describes how we collect, use, protect, and handle your data when you engage with our creative production services — including Audio Production, Video Production, Movie Production, Documentary Production, Ad Film Production, VFX Creation, Digital Media Management and Social Media Marketing.
Information We Collect
- Personal details such as your name, email address, contact number, and location when you register or enquire about a project.
- Project information including briefs, scripts, storyboards, reference material, and creative assets shared with us.
- Any additional information you voluntarily provide during consultation, collaboration or form submissions.
- Payment-related information processed securely through third-party gateways.
- Browser and device data (like IP address, device type, and location) to enhance site performance and security.
How We Use Your Information
- To provide personalized production services, quotations, project plans and deliverables.
- To deliver consultations, project updates and respond to your queries effectively.
- To improve user experience and content relevance on our website.
- To send service-related updates, project milestones and offers (if you opt-in).
Confidentiality and Data Security
- Your project and personal data is kept strictly confidential and accessible only to authorized team members.
- We do not sell, rent, or share your data with third parties without your explicit consent.
- All payment transactions are processed via secure, encrypted payment gateways. We do not store your card or banking details.
- Any client footage, scripts, and creative assets remain the property of the client and are handled with strict confidentiality.
Cookies and Tracking
- We use cookies to improve your browsing experience and analyze traffic on our website.
- You can choose to disable cookies through your browser settings without affecting access to our core services.
Your Rights
- You have the right to access, correct, or delete your personal data at any time.
- You may also opt out of promotional communications by clicking the "unsubscribe" link in our emails.
Children's Privacy
- EpicAura Productions does not knowingly collect personal data from children under 13 without parental or guardian consent.
- Services intended for minors must be availed only under adult supervision.
Changes to This Policy
- We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised "Last Updated" date.
- We recommend checking this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions, concerns, or requests regarding your data or this Privacy Policy, feel free to contact us at:
Email: info@epicauraproductions.com
Phone: +91-XXXXXXXXXX